Dental Insurance Manager
Company: Sage Dental
Location: Delray Beach
Posted on: October 15, 2024
Job Description:
Sage Dental is the leading Dental Support Organization (DSO) in
the Southeast, and we are continuing to grow! At Sage, people are
at the core of everything we do. We are looking for dynamic and
talented professionals who fit our culture of innovative
technology, constant learning, and patient-centric care to join our
team. If you are ready to take the next step in your career and
want a position with excellent earning potential with a stable,
growing company, Sage Dental has what you are looking for.
Overview
Our Insurance Verification Manager is responsible for overseeing
the Insurance Verification team. A team dedicated to executing the
verification of patient eligibility, insurance confirmation, and
insurance discovery. This role drives consistency & accuracy of
third-party payor billing information and improves the timeliness
of claims submissions. Our manager will work in coordination with
other members of our RCM leadership to identify areas of
opportunity and growth for the company. This is not a remote
position - it is based at our Support Center in beautiful Boca
Raton, FL. For qualified candidates, we offer relocation assistance
to help ease the transition and make Boca Raton your new home.
Responsibilities
Duties and responsibilities:
- Overall responsibility of the Insurance Verification team to
ensure strategic goals and metrics are achieved.
- Oversees the day-to-day activities of the team.
- Keeps abreast of all reimbursement billing procedures of third
party, private insurance, and government regulations to ensure
compliance with current processes.
- Improves processes within department with emphasis on quality
and efficiency.
- Identify root cause of issues and work with others to improve
overall processes.
- Reports audit metrics for employees to monitor accuracy and
productivity rates.
- Ensures staff are appropriately trained and held accountable
for achieving standards and goals.
- Ensure valid insurance information provided to our patients is
accurate and complete. Works with staff to resolve discrepancies
and improve accuracy.
- Assists in the achievement of company goals and objectives by
encouraging and facilitating cross departmental initiatives and
cooperation.
- Complies with federal, state, and local legal requirements by
being aware of existing and new legislations.
- Takes escalated phone calls that cannot be effectively resolved
by team members.
- Communicates with other departments; including front end staff
regarding billing issues, and trends to work toward an account
resolution and decreases insurance denial percentages.
- Conducts team meetings to educate on insurance guidelines, and
re-training efforts on accounts incorrectly worked.
- Maintains patient confidentiality and functions within the
guidelines of HIPAA.
- Completes assigned compliance training and other educational
programs as required.
- Typical business hours are M-F, 730am-530pm.
- Performs other related duties as assigned during and after
normal business hours.
Management/Supervision:
- Responsible for selection and hiring of qualified staff,
ensuring an effective on-boarding, and providing comprehensive
training and regular feedback.
- Accomplishes staff results by communicating job expectations;
planning, monitoring, and appraising job results; coaching,
counseling, and disciplining employees; developing, coordinating,
and enforcing systems, policies, procedures, and productivity
standards.
- Establishes and is responsible for annual goals and objectives
for the department based on the organization's strategic goals.
Qualifications
- Minimum of 2+ years of insurance verification (PPOs) in the
dental industry.
- 3+ years of management experience in the dental industry.
- Strong time management and organizational skills.
- Familiarity with Dentrix software is a plus.
What Sage Offers
- Work location: Sage Dental Support Center located in Boca
Raton, FL 33487.
- Growth opportunity.
- Competitive base pay.
- Bonus programs (job specific).
- Benefits such as: Health Insurance, In-House Dental Program,
PTO, Holiday Pay, Direct Deposit, 401K and more!
Keywords: Sage Dental, Sunrise , Dental Insurance Manager, Executive , Delray Beach, Florida
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