Guest Experience Expert
Company: Marriott International, Inc
Location: West Palm Beach
Posted on: October 23, 2024
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Job Description:
Additional Information
Job Number24182939
Job CategoryRooms & Guest Services Operations
LocationCourtyard West Palm Beach, 600 Northpoint Parkway, West
Palm Beach, Florida, United States, 33407
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY - Our jobs aren't just about giving guests a
smooth check-in and check-out. Instead, we want to build and
experience that is memorable and unique. Our Guest Experience
Experts take the initiative to deliver a wide range of services
that guide guests through their entire stay. They are empowered to
move about their space and do what needs to be done. Whether
processing operational needs, addressing guest requests, completing
reports, or sharing the highlights of the local area, the Guest
Experience Expert makes transactions feel like part of the
experience. - No matter what position you are in, there are a few
things that are critical to success - creating a safe work place,
following company policies and procedures, maintaining
confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Experience Experts will be
on their feet and moving around (stand, sit, or walk for an
extended time) and taking a hands-on approach to work (move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance). Doing all these things well (and
other reasonable job duties as requested) is critical for Guest
Experience Experts - to get it right for our guests and our
business each and every time. - PREFERRED QUALIFICATIONS Education:
High school diploma or G.E.D. equivalent. Related Work Experience:
No related work experience. Supervisory Experience: No supervisory
experience. License or Certification: None - - -Marriott
International is an equal opportunity employer. -We believe in
hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law.At Courtyard, we're
passionate about better serving the needs of travelers everywhere.
It's what inspired us to create the first hotel designed
specifically for business travelers, and it's why the Courtyard
experience today empowers our guests, no matter the purpose of
their trip. We're looking for achievers who are passionate about
providing a guest experience that goes above and beyond, enjoy
being part of a small yet ambitious team, and love learning how to
always improve - all while having fun. In joining Courtyard, you
join a portfolio of brands with Marriott International. Be where
you can do your best work,--- begin -your purpose, -belong -to an
amazing global--- -team, and -become -the best version of you.
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Keywords: Marriott International, Inc, Sunrise , Guest Experience Expert, Other , West Palm Beach, Florida
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