Community Resource Coordinator II
Company: Sunshine State Health Plan
Location: Miami
Posted on: October 29, 2024
Job Description:
You could be the one who changes everything for our 28 million
members. Centene is transforming the health of our communities, one
person at a time. As a diversified, national organization, you'll
have access to competitive benefits including a fresh perspective
on workplace flexibility.
Qualified applicants must reside in one of the following counties
in Florida: Charlotte, Collier, DeSoto, Glades, Hendry, Lee or
Sarasota. Some travel will be required for this role.Position
Purpose: Supports community connection activities including
connecting members to community resources to support their care
management journey and provide necessary care resources in a
cost-effective manner. Provides members with known community
resources and supports the care team to identify member community
support and provide health education as appropriate.
- Provides support to members to connect them to known community
and care resources in a cost- effective manner
- Supports the coordination of community outreach resources
available to members and promotes awareness of care/services
- Serves as support for members on community and care resource
inquiries and opportunities available to members
- Supports all member related correspondence and educational
materials to assist in the facilitation of a successful community
connection
- Documents and maintains all community resources to ensure
standards of practice and policies are in accordance with health
plan requirements
- Provide assistance to the clinical team of nurses and social
workers. Activities include, but are not limited to outreach,
community education, informal guidance and member support
- Conduct non-clinical general health assessments in order to
refer members to appropriate care/services, resolve concerns on
member's behalf, and gather information for medical providers and
staff working within the organization
- Conduct non-medical assessments such as home safety, assessment
of the community/environment resources, transportation, employment,
and others to be able to refer to appropriate care/services,
resolve concerns on member's behalf, and gather information for
medical providers in staff working within our organization
- Conduct telephonic and/or in-person outreach to locate
individuals and families in the community who are hard to
reach
- May make visits to individual homes and/or community
organizations
- Working Knowledge of Social Determinants of Health (SDOH)
barriers
- Performs other duties as assigned
- Complies with all policies and standardsEducation/Experience:
Requires a High School diploma or GED and requires 1 - 2 years of
related experience.Sunshine Health Plan: Experience with field work
and in Behavioral health and SMI populations preferred.Pay Range:
$17.17 - $26.97 per hourCentene offers a comprehensive benefits
package including: competitive pay, health insurance, 401K and
stock purchase plans, tuition reimbursement, paid time off plus
holidays, and a flexible approach to work with remote, hybrid,
field or office work schedules. Actual pay will be adjusted based
on an individual's skills, experience, education, and other
job-related factors permitted by law. Total compensation may also
include additional forms of incentives.Centene is an equal
opportunity employer that is committed to diversity, and values the
ways in which we are different. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, or other characteristic
protected by applicable law.
Keywords: Sunshine State Health Plan, Sunrise , Community Resource Coordinator II, Other , Miami, Florida
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